Lingo

If your business has a call center, you know their purpose is much more than just picking up the phone. Call center employees establish valuable customer relationships, collect data-based feedback, and much more. So how do you make sure your call center is fulfilling its function? We believe it starts with setting the right KPIs. Read on to learn more about our approach and how we can help you with your call center needs: https://www.lingo.com//call-center-efficiency-5-metrics-y/

Impact, our wholesale carrier division, had a successful rollout of an automated API for toll-free services. Using the new API interface allows our carrier customers to simplify operations and provision toll-free services without requiring any human interface. Read more about in our latest press release - https://www.lingo.com//impact-enhances-carrier-cpaas-serv/

We recently implemented our Cloud Contact Center solution to manage our own Customer Care call center. As a result, we've improved our service level attainment by more than 190%. There is no better way to demonstrate our commitment to our Cloud Contact Center solution than to use it ourselves. This has been especially true during the Covid-19 pandemic when the ability to be flexible is more important than ever. Read more about the implementation in our press release: https://www.lingo.com//lingo-uses-its-own-cloud-contact-c/

Chatbots, interactive voice response and online request forms are popular methods for automating customer service, but it's important to know when to use them - and when agents should take over. A recent study found that customers still prefer speaking to real people, whether on the phone or through digital channels. Learn how you can improve your customer support process & how Lingo can help! https://www.lingo.com//the-human-element-why-phone-calls-/

We saw record sales results in our partner sales channel in 2020 and we're thrilled to report our results as well as announce our partnership with MicroCorp, a leading national master agent for telecommunications and cloud services. Read all the details in today's press release: https://www.lingo.com//lingo-announces-record-partner-cha/

Why should you invest in a cloud-based phone system? For one, it's a more cost-effective alternative to traditional phone lines. Local and international calls cost less and there is no hardware maintenance. Learn more about why cloud-based is the way to go & how we can help - https://www.lingo.com//reasons-to-invest-in-a-cloud-based/

We've completed the consolidation of our accounting and finance back-office systems into Microsoft Dynamics GP. This move will offer seamless support for the services we provide to our existing business, carrier, and consumer divisions. Read more in our latest press release https://www.lingo.com//lingo-implements-microsoft-dynamic/

We're excited to announce that we’ve closed on two acquisitions and have a new minority owner. We’re thrilled to welcome Lingo of Kentucky & Tempo Telecom, their customers, and our new team members to the Lingo family! B. Riley Principal Investments now owns a minority stake in Lingo through a recapitalization transaction that will strengthen our balance sheet and provide financial expertise. In addition, Vincent Oddo, formerly Lingo’s Chairman of the Board, has been appointed President & CEO, and Bill Morris has been appointed CFO. All of these changes enhance our presence as a global communications, Cloud/US, and managed services provider and position us to meet the accelerating market demand. Read more here: https://www.lingo.com//lingo-announces-new-capitalization/

Small Businesses: Work from anywhere!! Cut your phone bill in half. Only $19.99 per line while using your current phone and phone number. Call today to save! (888)-445-4646... www.Lingo.com

Are you an existing Lingo customer? Have you taken advantage of our referral plan? Call us today and find out how you can save money on your bill for referring a friend! What is not to like about saving $$? Speak with one of our sales representatives and find out how @ 888-445-4646... www.Lingo.com for additional information about Lingo.

Lingo Cut your bill in HALF! Give us a call today @ 888-445-4646 and find out how!

The Future of Business: Flexible Work Schedules and Remote Work Right now, many companies are (involuntarily) testing the waters when it comes to remote work and flexible scheduling due to COVID-19, but after they see how it benefits their employees, we have to ask ourselves, "Is this the new future of business?" Why were businesses shifting to offer these things to their employees pre-COVID-19? How are they successfully managing their remote workers and keeping productivity... up when employees aren't in the office and working the same hours? Why do employees want the option to work remotely and have flexible schedules? We discuss all these questions and give you some insight into the future of business. Full article: https://www.lingo.com//the-future-of-business-flexible-wo/

Lingo is very excited to announce a new promotional offer!!! MONTH-TO-MONTH SERVICES with the same pricing as a 3 year term on Hosted and SIP! Lingo is here for you and your customers during this time... of need. We know how difficult it can be to shift everyone from an office to working remote. We want to make it easier for you. Take advantage of a special, limited time offer. Lingo is now offering a month-to-month option on Hosted and SIP. AS LOW AS $18.99 NO CONTRACT REQUIRED Benefits for Your Customer: Fiercely competitive prices and simple pricing plans Highest quality phone services, equipment and mobile solutions We feature enterprise-grade Polycom IP Phones 100% U.S. based customer service Rock-solid reliability from our own nationwide network Call and speak to one of our very knowledgeable sales representatives and get more information @ 1-888-445-4646

Lingo Enhances Network and Technology Platforms by Lingo April 7, 2020 Strong customer demand prompts the expansion of network and technology platforms... ATLANTA, April 7, 2020 Lingo Communications, LLC., (Lingo) a leading global Cloud/UC communications and managed service provider dedicated to serving the SMB, Carrier and Consumer markets, announced today that it has recently upgraded and expanded its network and technology platforms in response to customer and sales demand. Highlights: Sansay SBC Expansion Lingo, in response to customer and volume demand, expanded its existing geo-redundant Sansay SBC (session border controller) network facilities by adding an additional high availability pair. This upgrade improves redundancy as well as adds volume capacity to absorb current and anticipated customer and voice minute growth. Bandwidth and Peering Upgrade Lingo, in response to customer and volume demand, upgraded its existing high-speed IP connectivity by partnering with Verizon for access. This upgrade adds an additional tier 1 provider to our carrier-class IP network and improves redundancy, helping to ensure top-notch service to carrier, commercial, and consumer business lines. CNAM Upgrade Lingo, in an effort to provide best in class services to its users has partnered with Telo to provide highly accurate Caller Name data. Telo’s OpenCNAM API provides a simple, elegant, and RESTful solution for caller ID data, and offers expert support For more on this press release visit https://www.lingo.com//lingo-enhances-network-and-technol/

Call us today and learn about our services that will assist you with all of your communication needs! 1-888-445-4646 We are here for YOU!

Are you looking for a change in telephone service providers? Give us a call today and get a quote from one of our knowledgeable sales representatives @ 1-888-445-4646 and find out about our competitive low rates. We are looking forward to hearing from you! You can also visit us at www.lingo.com for additional information on the services we provide.

We are here to help you with all of your communications needs!

****NEED THE ABILITY TO WORK FROM HOME?**** Put your mind at ease by having the flexibility to work remotely from any location!! Call us today at 1-888-44LINGO (1-888-445-4646) And let us help you solve your business needs Visit www.Lingo.com to see many other products available to you. We are looking forward to hearing from you.

Lingo Blaze is our leading Broadband internet access product designed for business, providing unrelenting internet access speeds for all your critical business communications needs. For more information visit: www.lingo.com see our business broadband page!... Or call 1-888-455-4646

NEED THE ABILITY TO WORK FROM HOME? Put your mind at ease by having the flexibility to work remotely from any location!! Call us today at 1-888-44LINGO (1-888-445-4646) We can assist you in replacing your old analog phone service by customizing your perfect hosted/cloud solution. www.Lingo.com

Lingo is proud to give back to the community this Christmas by coming together and working with @KidsYuleLove #Kidsyulelove to put a smile on children's faces as their Santa wish list comes true <3

Want to stop robocalls on your landline or wireless number? The national Do Not Call list protects landline and wireless phone numbers. You can register your numbers on the national Do Not Call list at no cost by calling 1-888-382-1222 (voice) or 1-866-290-4236 (TTY). You must call from the phone number you wish to register. Or www.donotcall.gov and register the numbers.