Nine Labs

5 Steps for Conducting User Research the Right Way https://bit.ly/3ebdfrV

Serve your customers, not your competition. https://bit.ly/2NvBQg8

It will be interesting to see what comes from this partnership between Sabre and Google to imagine, develop and deploy future capabilities that will advance the travel ecosystem. http://bit.ly/2NUUHli

Congrats to everyone at Delta Air Lines on the strong Q4 earnings report. They are proving quarter over quarter that focusing on the customer and improving operational health leads to great financial results.

Give your ears a design treat for the holidays! Get Loops - Building Products with Clarity and Confidence by our Founder, J Cornelius, now available on Audible https://adbl.co/2S47C7i

Why should you even exist, and 4 other questions to build a brand that lasts. http://bit.ly/2RoWb9S

The biggest myths about the next billion internet users http://bit.ly/2Cj5orF

It’s time to do away with the UX discipline http://bit.ly/2NAAUXl

Google’s ‘.new’ shortcut now works with calendar entries http://bit.ly/31OOuvc

Checkbox vs Toggle Switch - UX Planet http://bit.ly/2qme8dS

Transform the whole business, not just parts https://mck.co/35Abscw

A Short Guide to Building Your Team’s Critical Thinking Skills http://bit.ly/2owJgqk

Are Mega-Deals the New Normal or a Bubble Soon to Pop?: Term Sheet http://bit.ly/2OEHYEE

Silicon Valley Is Trying Out a New Mantra: Make a Profit - The New York Times https://nyti.ms/2M4ZFv2

How to Analyze Qualitative Data from UX Research: Thematic Analysis http://bit.ly/317Rgvv

How can we design companies for human flourishing? http://bit.ly/2MxIlOF

Design Systems Are About Relationships http://bit.ly/2AVKePA

Why Apple, Google are snatching up start-ups to fuel innovation https://cnb.cx/2ncE6Pv

Gotta say, we're getting pretty excited about http://bit.ly/2O5FeQd. Already have 20 people who want to speak and 100+ people who want to attend. Get on the list!

The 3 Mindsets of Great Interaction Designers | http://bit.ly/31w46ED

The Triple Threat: You have to be great on one axis and acceptable on the other two to survive. The best companies are great on all three.

Here's a nice review of Loops by Petri Kajander http://bit.ly/2ZPXN26

Hey ProductHunters - LOOPS is now live and would love your upvotes. http://bit.ly/34E6Thc

Creating a User Journey needs to be pretty detailed so you can find opportunities to create value for the user. . . . .... #design #ux #uxdesign #strategy #designthinking #userexperience #innovation See more

User Journey Maps (some people might call them storyboards) will help you and your team understand and document the steps someone needs to take to success- fully accomplish a task. Learn more: https://buff.ly/2ZnhmOc . . . .... #design #ux #uxdesign #strategy #designthinking #userexperience #innovation See more

Do you *really* understand your User Journey? . . . .... #design #ux #uxdesign #strategy #designthinking #userexperience #innovation See more

Do you *really* understand your User Journey? Business // Design // Tech for August 16th, 2019 - https://mailchi.mp/e75ce99ce2c0/business-design-tech-1513901

Delight helps people build an emotional connection to your product. As we all know, people are automatically attracted to products they enjoy using, even if they lack features they might want. https://buff.ly/2KD5qiV . . . .... #design #ux #uxdesign #strategy #designthinking #userexperience #innovation See more

Most people think the MVP just needs to be viable. They ask themselves: Does it prove people can accomplish a task? They don’t think about making it useful, useable, or delightful. They think it’s okay to add usability and delight later on. You can do it that way, and people have, but there’s a better way. Read more: . . . #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

Don’t Build a MVP! https://buff.ly/2KD5qiV . . . #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

Don't Make a MVP! Business // Design // Tech for August 16th, 2019 - https://mailchi.mp/4b8e514192c8/business-design-tech-1512317

Building great products is hard. Loops enables us to have a clear process which also allows for all the real-world chaos we’ll run into along the way.

You just have to give yourself permission to do it. Break out of the waterfall vs agile conversation and do things in a more fluid way. https://buff.ly/2YCuj6X

Humans, no matter how talented, are creatures of habit and inherently lazy. This isn’t altogether bad. Laziness is the mother of invention, and good habits form good disciplines. The trouble arises when a good process isn’t in place to direct those habits. . . #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

The Importance of a Great Design Process Business // Design // Tech for August 9th, 2019 - https://mailchi.mp/e21fcae5917a/business-design-tech-1509641

Every person you speak to may shift your process a minuscule amount, and you have to listen to that. Be open to making those course corrections, or you are going to end up way off target. https://buff.ly/2yJcHa6 . . . #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

You have to build things with limited time and a limited budget. How do you make the most of both? Not only that, how do you get confidence and clarity in what you’re going to build and how you’re going to build it? Find out in Loops: https://buff.ly/2YHECG0 #productdesign #design #innovation #userexperience #UX #Cx #startups

The Solution Is Your Destination . . . #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

Coming in September, Loops covers the processes, exercises, and methodologies used by some of the world’s fastest moving and most successful startups and corporate product teams to get out in front and stay there. Order your copy now: https://buff.ly/2YHECG0 #productdesign #design #innovation #userexperience #UX #Cx #startups

If you haven't heard yet, Loops is coming out soon. Get a pre-order discount here: https://buff.ly/2YHECG0 #productdesign #design #innovation #userexperience #UX #Cx #startups

Finding Your Destination Business // Design // Tech for August 2nd, 2019 - https://mailchi.mp/ninelabs/business-design-tech-1508045

History is littered with entrepreneurs whose businesses failed because they pursued the wrong solution even when the evidence and their customers pointed them in a different direction. Read more on our blog: https://buff.ly/2SGnMC6 #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

You have to stay focused on the problem because the solution may be something you can’t quite see yet or never expected in the first place. You have to be willing to go where the evidence leads you and listen to what customers tell you, even if they’re ripping your perfect solution to shreds. Read more: https://buff.ly/2SGnMC6 #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

Fall in Love with the Problem, Not the Solution #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

Loving Problems vs Solutions Business // Design // Tech for July 26th, 2019 - http://eepurl.com/gysoPT

Features vs Benefits: What's the Difference?! Business // Design // Tech for July 19th, 2019 - https://mailchi.mp/ninelabs/business-design-tech-1505301

Design is a Verb! And a Quick Innovation Exercise Business // Design // Tech for July 5th, 2019 - https://mailchi.mp/ninelabs/business-design-tech-1503749

How Your Customer's Brain Decides What to Pay For - Nine Labs #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

How Your Customer's Brain Decides What to Pay For Business // Design // Tech for July 5th, 2019 - http://eepurl.com/gwM-L5

The End of an Era at Apple - Nine Labs #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

Building Products in The New Economy - Nine Labs #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

Empathy and Personalization at Scale - Nine Labs #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

Innovation Isn't a Side-Project - Nine Labs #ux #uxdesign #strategy #designthinking #userexperience #innovation

The UX of International Travel - Nine Labs #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

The Importance of Process - Nine Labs #ux #uxdesign #strategy #designthinking #userexperience #innovation

Innovation Isn't Always Awesome - Nine Labs #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

Tech is Creating a Reality Distortion Field - Nine Labs #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

Building Products in The New Economy -- And the End of an Era at Apple -- Business // Design // Tech for June 28th, 2019 - https://mailchi.mp/ninelabs/business-design-tech-1500449

The Sonic Backlash - Nine Labs #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

The New Economy & Scaling Fast - Nine Labs #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

Who Decides Whether to Buy Your Product? #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

The Rise of No-Code App Development - Nine Labs #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

Avoiding Analysis Paralysis - Nine Labs #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

Using Hypotheses to Make Better Decisions at Scale - Nine Labs #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

Using Exchange Theory to Guide Pricing Decisions - Nine Labs #ux #uxdesign #strategy #designthinking #userexperience #innovation

The Difference Between UI and UX - Nine Labs #design #ux #uxdesign #strategy #designthinking #userexperience #innovation

An Apple Event Without New Hardware? - Nine Labs #design #ux #uxdesign #strategy #designthinking #userexperience #innovation