Sterling IT Solutions

There are a few more weeks left for the Readers' Choice Awards by The Post-Searchlight. If you haven't had a chance to vote and have a moment, go vote for your favorite places in Bainbridge. We would greatly appreciate your votes for the "Computer/Phone Repair" slot.

Bainbridge's Census response rate is hovering at 47%. Each person counted equals about $25,000 in funding over the 10 year period. We can't afford to leave money on the table! See how we stack up against other cities: http://ow.ly/1GJJ50A1K4q

Remember and Honor

Thank you for all of the calls, messages, and texts concerning the internet service. We are returning calls and messages as quickly as we can. Please know that we may not be on Facebook as often throughout the day but everyone will be answered if they messaged us. Also, you can call our office for information as well at 229-400-9005. If you are just wanting to know pricing...the installation and equipment is $199 and then you have a choice of packages that are $79 or $99 a month. No contracts.

We have had many calls as talk circulates through town and social media about a new internet provider called GoTW3. In answer to some of your questions, yes; it is available in our area and it works well in most rural areas. We have been working with and testing their service for several months now and we can bring our demo unit to you and see if you can get the service you require. If the signal is good, we can sign you up for the service and even help with the installation ...if necessary. We already have customers on the service that are very pleased with the results they are getting. It has been reliable and fast for streaming and gaming as well. Due to the COVID 19 crisis, many people are working from home and/or having to do home schooling with children. We hope to offer a solution that will prove effective and beneficial. Please feel free to contact us and ask about the service if you have any interest in being put on our list for testing at your home or business. See more

Just a quick reminder that our downstairs office is currently closed to the public. We ARE working (mostly remotely) and will take calls and continue to help as much as we can. We at Sterling IT apologize for this inconvenience as we care about each and every one of our customers. Our walk-in traffic is important to us and it was difficult to make this decision. We are currently following the situation closely and following the safest procedures we can to continue to assis...t everyone that we can. We know that the virus can live on a surface for hours and even days and our cell phones and tablets are the two most handled electronics that we use. There isn’t a safe way to repair screens on these smaller devices without some risk to both us and you by passing them back and forth. Again, we apologize and hope you understand and will continue to support Sterling IT when we do resume those services in the upcoming weeks. We will update you as soon as we are full service again with the general public. As always, we can be reached by calling our office number (229) 400-9005 and if we miss your call, please leave a message and we will get back to you as soon as possible. See more

The coronavirus (COVID-19) situation is evolving rapidly. Sterling IT Solutions is prepared to help you stay productive and navigate potential business challenges. Please note the following: Be Aware of COVID-19 Phishing Scams: The Department of Homeland Security CISA (cyber and infrastructure) warns individuals to remain vigilant for scams related to Coronavirus Disease 2019 (COVID-19).... CISA encourages individuals to remain vigilant and take the following precautions. Avoid clicking on links in unsolicited emails and be wary of email attachments. See Using Caution with Email Attachments and Avoiding Social Engineering and Phishing Scams for more information. Use trusted sourcessuch as legitimate, government websitesfor up-to-date, fact-based information about COVID-19. Do not reveal personal or financial information in email, and do not respond to email solicitations for this information. Verify a charity’s authenticity before making donations. Review the Federal Trade Commission’s page on Charity Scams for more information. Review CISA Insights on Risk Management for COVID-19 for more information. What You Can Do To Facilitate Working From Home: If you are experiencing internet connectivity problems, please restart your internet equipment (modem, router, wi-fi access points). This will resolve most issues. If internet seems slow, sometimes this can be caused by a browser with many tabs opened or a computer that hasn’t been recently rebooted. It’s always a good idea to close and reopen your browser if web browsing seems sluggish or, even better, restart your computer. It is always advisable to use your company-issued computer to perform any work or access any company data or resources. Your personal computer may not have the same level of protection as your company computer. As when you are in the office, if you are working from home you can still contact us for IT support at [email protected] or by calling 229-400-9005 Some Worthwhile Tips About Working From Home: https://www.pcmag.com//get-organized-20-tips-for-working-f https://www.bbc.com//20200312-coronavirus-covid-19-update- https://time.com/5801725/work-from-home-remote-tips/ A Word About Equipment: Please note: Because many manufacturing and supply chains are shut down or otherwise disrupted, it may become difficult to procure new computers and other IT equipment in the coming weeks and months. If you have any new hires on the horizon or other IT purchases in mind that we’re not aware of, please let us know so we can have plenty of lead time to order the equipment. Thanks and please let us know if you have any questions or concerns.

In an effort to manage the evolving impact of coronavirus on our communities, we are temporarily closing our downstairs walk-in traffic area to limit person-to-person contact. This includes our phone repair services temporarily. Our cell phones are the most used devices that we use daily and we are trying to prevent the spread of any unnecessary germs to be better able to help our customers. Our office will be taking phone calls and performing services on an appointment bas...is only at this time. We need to focus on our local businesses and government entities that need our immediate assistance. Please be understanding to our decision as it was not made lightly because we like to try and help everyone that we can. If you have an emergency you can call our office number, (229) 400-9005, and if we miss your call, someone will return it as soon as possible. Thank you for your continued support in Sterling It Solutions. See more

Please come out and support us tomorrow night at Uncle Bill's!

Sterling and Gabriel will be out of the office October 30th November 1st attending IT Nation in Orlando, Florida. IT Nation is a world-wide event that consists of training sessions with other IT professionals and experts from all areas of the nation and world. This will allow us an opportunity to learn about ways to better service our new and existing customers on a day to day basis. We will be in training sessions learning the latest technology advances and how to implement them in your businesses as well as ours. Sterling IT is proud to have the opportunity to attend this event and we are looking forward to sharing our experiences with you when we return. As we will be unable to take calls while we are in meetings all day, please direct all calls to our office at 229-400-9005 and we will return them as soon as possible.

Congratulations again to LeAnn Inlow. Enjoy your basket of goodies!

CONGRATULATIONS LeAnn Harrell Inlow! You are the winner of our Breast Cancer Awareness gift basket. We could not be happier that LeAnn won this basket. Not only is she a great friend that always has a smile when you need it, she is also a cancer survivor. Thank you to everyone who took the time to enter for a chance to win. We appreciate all the likes, shares and comments. Keep an eye on our page for the next giveaway!

October is Breast Cancer Awareness Month. Breast cancer is the most common type of non-skin cancer in women in the US. Most of us have been affected by cancer at some point in our lives and it is important that we raise awareness and schedule annual checkups. In recognition of all of those who are Breast Cancer Survivors and those who are fighting the fight today we are giving away this gift basket. Please like, share, and comment to be registered for our drawing on Friday, October 25th. Also, thank you to the downtown businesses who discounted items and generously donated when I went shopping for things to include in our basket! Reeves Gifts, Jewelry & More, The American, Bella’s, Uncle Bill’s Pizzeria, Lane’s Downtown Detail, Diablo’s, Mad Rose, and Flint River Outfitters. Don't forget.....like, share, comment for a chance to win!